Returns Policy
Overview
At Draig Fitness, we want you to feel confident in every purchase. If something isn’t quite right, you can return your item within 14 days of receiving your order.
Eligibility for Returns
To qualify for a return, items must be:
Unworn
Unwashed
In original condition
With all tags attached
We reserve the right to refuse returns that show signs of wear, damage, or misuse.
How to Start a Return
Email us at draiggymwear@gmail.com with:
We will reply with the return address and next steps.
Return Shipping Costs
Customers are responsible for paying their own return postage. We recommend using a tracked service, as we cannot refund items lost in transit.
Refunds
Once your return is received and inspected, we will notify you by email.
Approved refunds will be processed within 5–10 working days to your original payment method.
Refunds include:
Refunds do not include:
Exchanges
If you need a different size or colour, please return the item for a refund and place a new order.
Non‑Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
Custom‑made or personalised items are also non‑returnable unless faulty.
Faulty or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery. Faulty items are covered under the Consumer Rights Act 2015, and you may be entitled to a repair, replacement, or refund.
Contact Us
For all return enquiries, email: draiggymwear@gmail.com
